Customer Care
At Phillips Homes, we back our superior craftsmanship and attention to detail with outstanding customer care.
From the moment you walk in our door to the moment you walk in your front door, we're committed to providing you timely and professional service.
Phillips Homes actively manages your home warranty items to ensure your needs are met in a timely manner. With our on-line service request system you can request your 30-day and 11-month warranty walks at your convenience. Please see the other tabs in this section for other important information.
Service Request
As a Phillips homeowner, you enjoy access to easy, hassle-free service calls. Requesting service is simple—just complete our on-line Service Request Form. We monitor email submittals during regular business hours and we'll contact you as soon as possible—generally no later than the end of the next business day.
For EMERGENCY REQUESTS, call us right away ... 801-755-8200.
At Phillips Homes, we stand behind our product with an industry-leading warranty. It's comprehensiveness is just one more reason we consistently earn such high marks for customer satisfaction.
To see the warranty we offer, including our construction performance standards, please download a sample copy of the Phillips Homes Limited Warranty below:
Download Limited Warranty - Sample
Your new home has been designed and built to last many years. And like all homes, it has numerous components and equipment that require periodic maintenance. Proper maintenance is paramount to retaining your home’s value, and it will save you money in the long-term ownership of your property.
Without proper maintenance, little problems can eventually become big problems.
The maintenance section included in your Homeowner's Manual explains many of typical maintenance requirements you should implement after the purchase of your home. Please refer to your manual, or you can simply download our Maintenance Manual here:
care
At Phillips Homes, we back our superior craftsmanship and attention to detail with outstanding customer care.
From the moment you walk in our door to the moment you walk in your front door, we're committed to providing you timely and professional service.
Phillips Homes actively manages your home warranty items to ensure your needs are met in a timely manner. With our on-line service request system you can request your 30-day and 11-month warranty walks at your convenience. Please see the other tabs in this section for other important information.
service
Service Request
As a Phillips homeowner, you enjoy access to easy, hassle-free service calls. Requesting service is simple—just complete our on-line Service Request Form. We monitor email submittals during regular business hours and we'll contact you as soon as possible—generally no later than the end of the next business day.
For EMERGENCY REQUESTS, call us right away ... 801-755-8200.
warranty
At Phillips Homes, we stand behind our product with an industry-leading warranty. It's comprehensiveness is just one more reason we consistently earn such high marks for customer satisfaction.
To see the warranty we offer, including our construction performance standards, please download a sample copy of the Phillips Homes Limited Warranty below:
Download Limited Warranty - Sample
maintenance
Your new home has been designed and built to last many years. And like all homes, it has numerous components and equipment that require periodic maintenance. Proper maintenance is paramount to retaining your home’s value, and it will save you money in the long-term ownership of your property.
Without proper maintenance, little problems can eventually become big problems.
The maintenance section included in your Homeowner's Manual explains many of typical maintenance requirements you should implement after the purchase of your home. Please refer to your manual, or you can simply download our Maintenance Manual here:
We care
At Phillips Homes, we offer you more choices. From custom designs to our pre-designed plans, we provide more flexibility so you get exactly the home you want in the location of your choice.
We guarantee
Our commitment lasts long after your move-in to your new home. We include an industry-leading home warranty with every home we build.